The licence type you select will determine the functionality available to each handset. A licence forms part of the initial phone purchase and represents a one-off charge. If you decide to upgrade the service level available to a handset while part way through a contract, a new licence would need to be obtained. If you wish to downgrade the service, the existing licence would continue to be valid.

Service Levels:

Each phone is individually licensed and the functionality allowed under each licence is then equated to a service level. These are charged on a quarterly basis and enable the specified phone to support the required functionality.

Four service levels are available. However, it is essential to ensure that the selected phone is capable of supporting the service level chosen for it. When putting your school’s quotation together, our team will advise you on the best possible combinations.